Vacancy: Head of Operations


Cape Town
Start date: 1 February 2021



Wordworks is a dynamic non-profit that focuses on early language and literacy development at home, in the community, ECD centres and schools. We are known for our high quality, multilingual resources and training and for our innovative and effective programmes.

We aspire to an agile and reflective style of work, requiring high levels of independence, productivity and decisiveness within a collaborative and accountable environment.

Managing a team of four, the Head of Operations will lead the planning, streamlining and monitoring of the day-to-day operations and support functions of Wordworks. As a member of the executive team the successful individual will contribute to the strategic development of the organisation.

Key responsibilities:

Human resources Best practice processes and systems are in place.
Donor compliance Ensure donor reporting requirements and contract obligations are fulfilled.
Materials management Oversight of materials printing, distribution, stock management and version
control processes.
Operations & logistics Ensure effective IT systems and organisational logistics.
Finance Oversight of the finance, budget and risk management function.


The successful candidate will be a graduate with at least five years generalist management experience. They will have a proven track record of improving processes and systems and demonstrated leadership skills. They will be a pro-active and innovative strategic thinker and multi-tasker who copes well under pressure.


Please send your 3-page CV and a 1-page motivation letter to by 1 November 2020. Shortlisted candidates will be contacted by 13 November 2020.

Wordworks is committed to diversity and building an equitable organisation. Preference will be given to South African Black candidates as defined in the B-BBEE Act.